Need Help?

More answers

Shipping & Delivery

Yes we do. We try our very best to deliver Australia-wide and sometimes delivering to remote locations can be tricky, we do try our best to accomodate all of our customers.

Unfortunately no, we only deliver to physical addresses.

Processing Questions

We try our very best to process and dispatch any orders within 24hrs when ordered during our hours of operation, if an order is made outside of these times it will be processed and shipping during the next operational business day.

Unfortunately no, once your order is placed any additional items will need to be processed under a new order.

We may be able to combine the Shipping if it has not yet been booked out though so give us a call to ask if this is possible.

You may request to cancel an item from your order, only before an order reaches processing. After an order, has been processes and is packed and booked for delivery, cancellations may not be possible.

You may request to change the shipping address on an order, only before is has been completed and booked for delivery. After an order, delivery booking, changes to your shipping address may not be possible.

General

We are working on adding a Blog to our website to provide our customers with helpful information when it comes to interior decorating and online homewares. We will also share relative blog posts with our sister company Stylistic Designs when we feel they are relevant to our online customers.

No, you can purchase a single item individually within our products, we have created collections to assist you with styling your home.

Yes, most certainly you can, the collections have been separated to help you with the style they belong to but most customers like elements of multiple styles and thats ok.

Unfortunately, not at this time we are an online retailer. We are solely online and do not have a physical showroom where you can view our items in person. We try our very best to design and photograph our products in many different elements so you can gage scale online.   Feel free to contact our customer support on (02) 4677 0015  (Mon-Fri 9am-6pm AEST) to assist with any questions you may have relating to items, styling or an order. Or you can email us any time and we’ll get back to you ASAP.

Homewares are a great idea for all occasions and gift cards are great option especially if you can’t find exactly what you want. We give you an option to purchase gift cards from as little as $50.00 with the option to email directly to the person celebrating along with a personal message.

You can view and purchase the an Interiors Gift Card by clicking here.

All our items come with a 1-year standard warranty unless otherwise specified on the product description page. If an issue does arise that is unrelated to regular wear and tear or accidental breakages we ask that you reach out to our friendly Customer Care team and we will investigate the issue further.

Pricing & Payments

We offer payments via Visa, MasterCard, PayPal, Store Credit and Gift Cards.

If your order is over $500.00 and you would like to pay via direct deposit contact us directly on (02)4677 0015 during our operating hours and we will arrange for a direct deposit payment option.

Account

You can unsubscribe from our newsletter in the My Account section of the website.

Forgotten your password, no worries you can reset your password by entering your email address from the Forget Password section and we will send you an email.

Still have questions?

Call Customer Support

(02) 4677 0015

Mon-Fri (9.00am - 6pm)

Email Support

orders@stylisticinteriors.com